Mega SEO Terms of Use

Effective Date: August 24, 2026

These Terms of Use (“Terms”) are a binding agreement between Mega SEO (“Mega SEO,” “we,” “us,” or “our”), operating the platform at megaseo.ai, and the person or organization using our website and services (“Customer,” “you,” or “your”). By creating an account, purchasing a subscription, connecting an account, or otherwise using the Services, you agree to these Terms of use. If you don’t agree, don’t use the Services.

Hire the agent for speed. Stay for the specialist who makes sure it’s actually working

1. Eligibility & Account Responsibility

You must be at least 18 and able to enter a binding contract. If you use the Services for an organization, you confirm you have authority to bind it. You’re responsible for the accuracy of your onboarding information, for the security of your account credentials, and for activity under your account.

Notify us promptly at [email protected] if you suspect unauthorized access.

2. The Services

Mega SEO provides AI-powered marketing agents, backed by human specialist oversight, that plan and carry out organic and paid growth work. Depending on the plan you select, the Services may include one or more of the following, plus optional bundled packages and a dedicated specialist team. The scope, deliverables, page/site counts, and prices for your plan are those shown on Mega SEO pricing page or your order confirmation at the time of purchase, which are incorporated into these Terms by reference.

2.1 SEO / AEO / GEO Agent

Keyword and competitor research, content strategy, SEO-optimized content and on-page work, technical SEO (audits, Core Web Vitals, schema, Search Console and Google Business Profile), optimization for AI answer engines such as ChatGPT, Claude, Gemini, and Perplexity, and authority work including backlink acquisition and local citations.

2.2 Paid Ads Agent

Paid advertising strategy, tracking and audience setup, creative variants and testing, campaign launch and management, budget and bid optimization, and reporting across platforms such as Google and Meta.

2.3 Website Agent

Custom website development and design, AI-driven page creation that expands your site while you’re subscribed, content setup, technical and on-page SEO, responsive UI/UX, and ongoing edit requests within your plan’s monthly capacity. Website Agent plans include hosting with CDN and SSL as described on the pricing page and in Section 17.

2.4 Conversion Agent

Lead handling and qualification, call answering (including missed and after-hours calls), real-time booking, multi-channel follow-up by phone, SMS, and email, rule-based routing, pipeline nurture, and CRM sync. Communications and messaging carried out through the Conversion Agent are subject to Section 14.

2.5 Growth Marketing packages, Expert Supervisors & Enterprise

You may combine multiple agents into a bundled package coordinated under one account, with expert supervisors and – on the applicable tiers – a named specialist who reviews work before it ships. Enterprise engagements may add services such as email marketing, cold outreach, multi-location support, and custom integrations, and are scoped and priced individually under an order or statement of work.

2.6 Beta features

We may offer beta or experimental features, provided “as is” without a guarantee of stability, support, or accuracy, and subject to change or discontinuation at any time.

2.7 Changes to the Services

We may modify, improve, add, or discontinue features and plans to the extent permitted by law. A change that materially reduces what’s included in your current paid term won’t take effect until your next renewal unless we’re required to act sooner for legal, security, or third-party-platform reasons.

3. AI Agents, Automation Modes & Human Oversight

The Services are automation services delivered with human oversight. Our principle is that experts lead, agents execute, and humans stay accountable. Agents operate with automated oversight built in, and on Team and bundled plans a named specialist reviews work before it ships. How much runs automatically depends on the automation mode you select for your account:

You can change your mode and permissions from your account, and you’re responsible for choosing a mode appropriate to your business. Regardless of mode, we ask for your explicit approval before higher-risk actions, such as deleting content, broad no indexing, URL or redirect changes, and site-template edits , unless you’ve authorized them under Guided Mode or Managed Autopilot. An Agent is software; it is not an employee, attorney, fiduciary, or legal representative of either party and has no authority to bind anyone to a contract.

So we built the thing in between.

4. AI Output & Content Responsibility

Output produced through the Services: including written content, recommendations, ad copy, images, and technical changes, is not guaranteed to be accurate, complete, current, lawful, or suitable for your purpose, and AI systems may produce output that is similar or substantially similar to output generated for others. You are responsible for reviewing output before it is published or relied upon, particularly any medical, legal, financial, advertising, or safety-related claims. We don’t warrant that output is unique or eligible for copyright protection, and we’re not liable for consequences arising from content you approved or published.

5. Connected Accounts & Website Access

To deliver the Services, you may authorize us to access and act within your systems and third-party accounts, for example your CMS or website (e.g., WordPress), hosting, Google Search Console, Google Analytics, Google Ads, Meta Ads, LinkedIn, Shopify, CRM systems (such as HubSpot, HighLevel, or ServiceTitan), and related APIs. You authorize that access solely to provide the Services you’ve purchased, and you represent that you have authority to grant it. You may revoke access at any time; doing so may pause or limit the affected part of the Services.

6. Website Changes, Backups & Rollback

Where technically supported and reasonably practicable, we may create or rely on a backup, snapshot, or version history before certain higher-risk changes, and, where feasible, assist with rolling back changes we made. We keep a change log of actions taken on your site and accounts, available on request. These are reasonable-efforts commitments, not guarantees – some platforms don’t reliably support backups or rollback, and not every change can be fully or immediately reversed. You remain responsible for maintaining your own independent backups.

7. Customer Content & Data

8. Intellectual Property & Output Ownership

8.1 Our IP. We and our licensors retain all rights in the Mega SEO platform, software, algorithms, agent logic and architecture, workflows, templates, proprietary tooling, trademarks, and underlying systems. Except as expressly stated, nothing here transfers our IP to you, and you may not copy, resell, sublicense, reverse-engineer, scrape, or use our technology to build a competing product.

8.2 Your rights in output. As between you and us, you retain the rights you independently own in Customer Content. To the extent we own any rights in output generated specifically for you, we assign those rights to you to the extent legally transferable, subject to your compliance with these Terms of use. This doesn’t apply to our pre-existing IP or to third-party materials, themes, or licenses used during the term (Section 8.1 and Section 17.2).

9. Marketing Performance & No Guarantees

SEO, AEO, GEO, paid advertising, website, and conversion services are provided on a commercially reasonable efforts basis. Results depend on many factors outside our control, including search-engine and AI-model behavior, competitors, advertising budgets and auction conditions, third-party platform policies, market conditions and seasonality, the condition of your website, and your own response times, materials, and approvals.

We do not guarantee search rankings or keyword positions, indexing, traffic, impressions, clicks, leads, calls, bookings, conversions, sales, revenue, advertising performance or return on ad spend, or that you will be cited, mentioned, recommended, or displayed by any search engine or by any AI or answer platform such as ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews, or Copilot. Any examples, projections, or case studies are illustrative, not guarantees. Achieving a particular result is not a condition of your payment obligations.

10. Service Delivery & Acknowledgement

The Services are ongoing, time-based marketing, software, consulting, and management services performed throughout your subscription term. Services begin on the earliest of successful payment, account activation, start of onboarding, or allocation of our resources to your account.

Services are considered rendered when we allocate personnel, systems, tooling, infrastructure, or operational capacity to your account, or begin onboarding, configuration, research, strategy, setup, implementation, monitoring, optimization, reporting, or related work, whether performed by automated systems, backend processes, or people, and whether or not there is direct interaction with you or immediately visible deliverables. The absence of immediate rankings, traffic, leads, or advertising results does not mean the Services were not performed, and our operational, analytics, and project records may evidence the work delivered.

11. Paid Advertising & Media Spend

12. Conversion Agent – Calls, Messaging & Consent

Where your plan includes the Conversion Agent, we handle calls, SMS, and email on behalf of your business to communicate with your leads and contacts. You are responsible for ensuring you have the necessary consent and legal basis to contact those individuals and for compliance with applicable laws governing calls, texting, recording, and marketing communications (including, in the United States, the TCPA and related telemarketing rules, and equivalent laws elsewhere). You confirm that any contact lists and lead data you provide were collected lawfully and may be used for the communications you ask us to perform, and you’ll honor opt-out and do-not-contact requests. We’ll follow the routing, scripts, and cadence configured for your account.

13. Fees, Billing & Taxes

14. Renewal & Cancellation

14.1 Automatic renewal. Subscriptions renew automatically at the end of the paid term for another term of the same length, at the then-current price, unless you cancel first. We’ll make reasonable efforts to notify you before a price change takes effect on renewal.

14.2 Cancel any time, no cancellation fee. You can cancel at any time, self-serve from your dashboard, and your cancellation date is visible there. Cancellation stops future renewals; there is no separate cancellation fee. Your access and services continue through the end of the period you’ve already paid for.

14.3 Effect of cancellation. Cancellation prevents renewal but doesn’t terminate the current prepaid period early. Where your plan includes hosting, see Section 17 for what happens to your site when the paid period ends.

15. Refunds

Except where required by law or expressly stated in an order, fees already paid for the current billing period are non-refundable, and no prorated refunds or credits are issued for unused time after cancellation. Because you can cancel any time to stop future renewals, prepaid multi-month and annual terms are likewise non-refundable for the remainder of the current period once it has begun.

16. Billing Disputes & Chargebacks

Please raise any billing concern or cancellation request with us first, in writing at [email protected]. Filing a chargeback or payment dispute without first contacting us, as a substitute for cancellation, is a breach of these Terms, and we may suspend or terminate the account and pursue lawful collection remedies for amounts properly owed.

17. Website Ownership, Hosting & Leaving

18. Acceptable Use

You may not use the Services to: violate applicable law; infringe intellectual-property, privacy, or publicity rights; commit fraud, phishing, or unlawful spam; distribute malware; impersonate another person or business; harass or threaten others; interfere with or gain unauthorized access to any system; bypass usage limits, access controls, or security measures; reverse-engineer, clone, or scrape the Services except through authorized functionality; use the Services to build a competing product; generate unlawful content; or manipulate a search engine or advertising platform in violation of its stated policies. We may suspend or terminate accounts for material violations, with notice where practical.

19. Third-Party Services & AI Providers

The Services depend on third parties we don’t control, including AI model providers, our payment processor, CMS and hosting environments, search engines, and advertising platforms. Certain AI features may depend on third-party models and APIs and may be affected by model availability, rate limits, provider policy or model changes, and outages. We’re not responsible for third parties’ availability, pricing, policy changes, outages, or data loss caused by them, and your use of those platforms is subject to their own terms. If a third-party service becomes unavailable or materially changes, we may modify or discontinue the corresponding feature without liability.

20. Service Availability & Hosting

We aim to keep the Services and any hosting we provide reliably available but don’t guarantee uninterrupted or error-free operation, and maintenance or outages don’t entitle you to compensation. We don’t currently commit to a specific uptime figure; any service-level commitment applies only if stated in a separate enterprise order and governs to the extent it conflicts with this section.

21. Confidentiality

Each party may receive the other’s confidential information and will use it only to perform under these Terms, protect it with reasonable safeguards, and disclose it only to people who need to know it and are bound by confidentiality obligations. This doesn’t cover information that is or becomes public without breach, was already lawfully known, is independently developed, is lawfully received elsewhere, or must be disclosed by law.

22. Privacy

Our collection and use of personal information is described in our Privacy Policy [link once published]. You’re responsible for having the necessary rights and notices in place for any personal information you provide or connect through the Services, including lead and contact data used by the Conversion Agent.

23. Support

Standard support is by email at [email protected] during business hours; Team, bundle, and Enterprise customers may have priority or additional support as described in their plan or onboarding. Response times vary by plan and request complexity.

24. Suspension

We may suspend access where reasonably necessary to protect security, prevent abuse, address non-payment, investigate suspected unlawful activity, comply with law, or prevent harm to us or other customers, and we’ll use reasonable efforts to restore access once the issue is resolved.

25. Termination & Data Export

We may suspend or terminate access for a material breach, including non-payment or a violation of Section 18. You may cancel under Section 14. On termination, your right to use the Services ends and amounts owed for the current period remain payable. For 30 days after termination you may export available Customer Content and Your Deliverable; after that we may delete Customer Content from active systems, subject to legally required retention and routine backup cycles. Website ownership and hosting on exit remain governed by Section 17.

26. Disclaimer of Warranties

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted operation. We don’t warrant that the Services will meet your business goals, achieve particular rankings, traffic, or ad performance, or be free of errors or interruptions.

27. Limitation of Liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business, goodwill, data, or opportunity. Our total aggregate liability arising out of or relating to the Services or these Terms will not exceed the fees you paid us in the 12 months before the event giving rise to the claim. These limits don’t apply to the extent they can’t be limited under applicable law, such as for fraud or willful misconduct.

28. Indemnification

You will defend, indemnify, and hold Mega SEO and its personnel harmless from third-party claims, damages, and expenses (including reasonable legal fees) arising from your Customer Content, your advertising or outreach claims and materials, your use of the Services in violation of these Terms, your failure to obtain necessary permissions or consents, or your violation of applicable law or a third party’s rights. We’ll give you reasonable notice of a covered claim and reasonable cooperation.

29. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Please first try to resolve any dispute with us informally by contacting s[email protected]. Any dispute not resolved informally will be settled by binding individual arbitration, and both parties waive any right to participate in a class or representative action. You may opt out of arbitration by notifying us in writing within 30 days of first accepting these Terms; if you opt out, or where arbitration doesn’t apply, disputes will be heard in the state or federal courts located in California, and you consent to jurisdiction there. [Confirm the governing-law state and this arbitration approach with counsel once the Mega SEO legal entity is set.]

30. SMS & Messaging

If you provide your phone number and opt in, you consent to receive recurring service and account text messages from Mega SEO, which may include responses, confirmations, reminders, and service updates. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help, or contact [email protected]. Consent to texts isn’t a condition of purchase. Keep your contact details current so messages aren’t sent to a reassigned number. This section covers messages to you; messaging your leads through the Conversion Agent is covered by Section 12.

31. Changes to These Terms

We may update these Terms. For material changes, we’ll update the “Last Updated” date and, where required, notify active customers by email or through the Services. Continued use after a change takes effect means you accept the updated Terms, to the extent permitted by applicable law.

32. Entire Agreement & Assignment

These Terms of use, together with the pricing page details and any order confirmation or separate written agreement referenced here, are the entire agreement between you and Mega SEO regarding the Services and supersede prior agreements on the same subject. If a signed written agreement conflicts with these Terms, that agreement controls to the extent of the conflict. If any provision is unenforceable, the rest remain in effect; our failure to enforce a provision isn’t a waiver. You may not assign these Terms without our consent, except in a merger or sale of substantially all assets; we may assign these Terms to an affiliate or successor.

33. Contact

Mega SEO